We Fix Alloys reviews and feedback - independently hosted by CustomerSure

Excellent, great job... – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Excellent service. I have delayed reviewing the refurbishment of the alloys to see if they have stood the test of time. I am delighted to report the white finish applied to the wheels of my daughter’s VW Up! White is as new with over a year’s use. – How would you describe our performance overall?

No – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

StephenG – 22 Jun 19 – Add public reply

Fantastic service friendly lads class job done to wheels and guys had loads of knowledge would highly recommend – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Michael Ellison – 12 Jun 19 – Add public reply

Did a great job with some alloys in a bad state, look like new – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Harrison – 12 Jun 19 – Add public reply

First class service, friendly, reasonably priced. – How would you describe our performance overall?

No – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Laura – 12 Jun 19 – Add public reply

Very good – How would you describe our performance overall?

Provide spare wheel – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Lee gilbert – 07 Jun 19 – Add public reply

Exceptional – How would you describe our performance overall?

Not any that sticks out, Chris & his team go about their business in a professional manner, if required I will use again & will not hesitate to recommend – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Bill Spence – 05 Jun 19 – Add public reply

Great job done by Chris and the Team, looks better than when i first got the car ,the quality and the finish great. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Kevin Graham. – 05 Jun 19 – Add public reply

Superb all round service. Chris and his team were very friendly and accommodating. I had two allloys on my Celica refurbished and the result was superb. I will definitely be back to get my other two wheels done very soon. I will certainly recommend we fix alloys. – How would you describe our performance overall?

No – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

David Harrison – 04 Jun 19 – Add public reply

Friendly staff, done a great job! – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Mandy Welch – 04 Jun 19 – Add public reply

Excellent – How would you describe our performance overall?

None – Is there anything we could improve on?

8/10 – How satisfied are you with our service?
8/10 – How easy are we to deal with?
8/10 – How would you rate our communication with you?

Graham – 04 Jun 19 – Add public reply

Chris & his team are very knowledgable at their trade, helpful, pleasant & very polite – How would you describe our performance overall?

Not that I am aware of – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Bill Spence – 31 May 19 – Add public reply

Very professional company excellent service would definitely use again – How would you describe our performance overall?

Nothing everything was first class – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Michael Heatherington – 24 May 19 – Add public reply

They were terrific offering a speedy high performance that delivered a first class job. They picked me up from the Metro and generally made leaving and picking up my vehicle stress free. A superb service that I would highly recommend at an affordable price. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Eric Micallef – 24 May 19 – Add public reply

Excellent service, they certainly know they're business. Fantastic result, scratched and badly corroded alloys came out pristine. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
9/10 – How would you rate our communication with you?

Chris Smith – 15 May 19 – Add public reply

Excellent service , alloy looks like new . Highly recommended . – How would you describe our performance overall?

No – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Robert – 15 May 19 – Add public reply

An excellent service, easy to find. No nonsense the lads take pride in their work and give realistic estimates on completion of work. It takes time but the results are well worth it, the wheels look brand new. I would recommend this service to family friends and anybody in need of wheel reapirs. – How would you describe our performance overall?

N/A – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

James – 15 May 19 – Add public reply

Excellent company to deal with great staff very friendly and honest Excellent outstanding job for a fair price well done – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Gavin Carr – 02 May 19 – Add public reply

Very professional and done – How would you describe our performance overall?

10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

A langlands – 17 Apr 19 – Add public reply

Absolutely spot on. Wheels were in pretty bad shape, now they're like new. Couldn't be happier. – How would you describe our performance overall?

Only thing I can think of is to perhaps invest in some cheap steel wheels that can be loaned out so customers dont have to leave the car? – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Sam Baldwin – 15 Apr 19 – Add public reply

Very approachable and knowledgeable about the work. – How would you describe our performance overall?

If anything better clarification of pricing not so easy with repair damage I can appreciate that but my wheels where not massively scuffed and from previous telephone conversations I was given the impression they would cost £250 not £300 + the £60 welding. However I was happy to pay that my wheels look fantastic. – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Steven – 14 Apr 19 – Add public reply

A great job from genuine craftsmen who know clearly know their trade and take pride in their work. Thanks again! – How would you describe our performance overall?

Put your opening times on the website homepage – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
8/10 – How easy are we to deal with?
9/10 – How would you rate our communication with you?

Marcus D – 13 Apr 19 – Add public reply

Very good service from start to finish. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Ashley Bland – 12 Apr 19 – Add public reply

Top class. I am a medical device specialist and we also measure customer satisfaction; Chris and his team are the very best. Their workmanship is fantastic; and they were on time / in fact half a day earlier than promised. I will definitely use them again if necessary. Thank you Chris. – How would you describe our performance overall?

No, nothing; everything was first class. :-) – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

PAUL ROWDEN – 03 Apr 19 – Add public reply

Excellent, perfect paint match (Grey). I hope I don't kerb it again but if I do, I know who will fix it. – How would you describe our performance overall?

Nothing. – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Ron Thompson. – 26 Mar 19 – Add public reply

Excellent Customer Service experience,would recommend anyone considering having their wheels refurbished – How would you describe our performance overall?

A call to the customer would be appreciated if the job is to carry over to the next day – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

David Harnwell – 26 Mar 19 – Add public reply

Absolutely fantastic performance by Chris and the guy who fixed the wheel. The wife kerbed her car getting out of the way of an ambulance and did the wheel and the skirt on the low profile tyre. Initial thoughts were several hundred quid to get a Renault wheel and a new tyre. A short call with Chris and a trip to the workshop and the good news imparted is a ninety quid repair on the diamond cut alloy (discounted price!) and although the tyre doesn't look as nice as it once did, it was still legal. Better still the job was turned around in less than 24 hours so the wife gets her car back and I don't put my back out and wreck my knees getting in and out of her two seater roadster. Thanks guys, top level service and not only that but nice to talk to and spend a bit of time with. A class act. – How would you describe our performance overall?

Nothing at all but a frappuccino would have rounded off a great experience very nicely!!! Good work lads. – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Jim Green – 13 Mar 19 – Add public reply

Chris has done most of my cars over the last 10 years or so, apart from being a great lad, he is the consummate professional and is in my opinion at the top of his field. I wouldn’t go anywhere else. – How would you describe our performance overall?

Nithing – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Mike Cave – 12 Mar 19 – Add public reply

Very good pleased with the work and was shown how the repair was done – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Eddie Carter – 09 Mar 19 – Add public reply

I thought that the resultant work was amazing. The team were excellent and very professional. I cannot recommend them highly enough and anyone needing alloy refurbishment should choose We Fix Alloys of Wallsend without hesitation. – How would you describe our performance overall?

Very difficult to improve on the present high standard. – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

David Critchlow – 08 Mar 19 – Add public reply

Thank you chris, excellent experience, top notch work, would definitely recommend We Fix Alloys. – How would you describe our performance overall?

Wouldn’t change anything. – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Peter – 07 Mar 19 – Add public reply

Very helpful and informative – How would you describe our performance overall?

Its a good service – Is there anything we could improve on?

9/10 – How satisfied are you with our service?
9/10 – How easy are we to deal with?
9/10 – How would you rate our communication with you?

John Martin – 02 Mar 19 – Add public reply

Very knowledgeable and professional. Courteous, timely service and end product of a very high standard, not to mention very competitive price. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Steve Conway – 01 Mar 19 – Add public reply

Excellent service, they did a great job. Thanks Chris & Mark – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

David Walton – 28 Feb 19 – Add public reply

Fantastic from start to finish happy friendly staff – How would you describe our performance overall?

Nothing had my wheel done in record timing – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Paul – 26 Feb 19 – Add public reply

Excellent job finished to a high standard,finished on time agreed by very friendly colleague Many Thanks JW – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

John Wise – 21 Feb 19 – Add public reply

1 Day turnaround on 4 alloys being powder coated, dropped car off in the morning & picked up in the afternoon looking all shiny & new. Great price & service. – How would you describe our performance overall?

Your company sign needs adding to the "Estate Board" as its not easy to find. – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Nigel Carruthers – 21 Feb 19 – Add public reply

This is the second time I have used We Fix Alloys and once again it was excellent service provided at a very reasonable price. I would definitely use them again! – How would you describe our performance overall?

I cannot think of anything that could be improved. – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

K.Gammack – 19 Feb 19 – Add public reply

Excellent – How would you describe our performance overall?

No everything completed promptly and updated throughout thanks for an excellent service – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Mandy Catton – 13 Feb 19 – Add public reply

Chris was very professional. I spoke to him over the phone, arranged a quick visit for advice and booked a following slot to refurbish my alloys. Job completed right on time and kept me informed throughout. Great job. Highly recommend this service. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Ben M – 13 Feb 19 – Add public reply

Very professional and knowledgeable, great at communicating the problems which could occur in the process. – How would you describe our performance overall?

In my opinion I couldn't see anything else you could have done to make the service better. – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Arthur (very satisfied customer) – 12 Feb 19 – Add public reply

Great service from start to finish! From calling in and quickly arranging an apt, to a quick and easy service to the problem sorted. Thank you! – How would you describe our performance overall?

Improved signage/direction from the road to direct to the right building? – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

A – 06 Feb 19 – Add public reply

I inflicted kerb damage on my new A6 (250 mls on clock), which was really disappointing. From first contact through to repair completion, Chris and the team were brilliant. I work away from home so had an element of time pressure for a same day repair. The job was done on time and to an exceptional standard - the damaged wheel looks again brand new. Very many thanks. This alloy wheel repair company are highly recommended from both quality and customer service perspective. – How would you describe our performance overall?

No. – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Mark Bennett – 31 Jan 19 – Add public reply

Extremely good service and results. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Russ – 31 Jan 19 – Add public reply

FIRSTCLASS – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

J BLACKBURN – 29 Jan 19 – Add public reply

Used before, always do a very good job at a good price. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Andy inglis – 29 Jan 19 – Add public reply

Very impressed. Professional, efficient, friendly, helpful and above all very good! – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Lee Gibbins – 28 Jan 19 – Add public reply

Excellent , honest appraisal of work required along with good advice for maintaining the wheels. – How would you describe our performance overall?

Fantastic service can’t think how it could have been better. – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Eric robinson – 28 Jan 19 – Add public reply

Excellent. The four wheels looked like new with a great finish. Team took time to explain what they had found in the original coating and what they had done. – How would you describe our performance overall?

Clearly the business has an excellent reputation and a strong customer base having moved from its initial site due to expansion beyond that site's capacity. Whilst the building's state does not sell the reputation - rather the quality of the work - the building and customer facilities are very basic due to the age of the building. It's the conundrum of return on investment. – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

brianc tynemouth – 25 Jan 19 – Add public reply

Many thanks. The service was prompt, well priced and the wheels now look like new. Chris was knowledgeable and helpful, what more could one ask? Tell your friends to Use them. – How would you describe our performance overall?

Work a bit on improving the look of the business it would then inspire more confidence in the car owners. Replace the broken signs, maybe have a reception. You do a great job make it show. – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Robin Birkett – 19 Jan 19 – Add public reply

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