We Fix Alloys reviews and feedback - independently hosted by CustomerSure

Chris and his colleague were very pleasant and helpful. Even when I got lostfinding them. They explained the timescale and procedure and were true to form. I arrived back early but had a very good chatwhileiwaitedfor my car. My wheels look brand new. Great service. – How would you describe our performance overall?

No! Not really.😃 – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Eve White – 29 Apr 18 – Add public reply

Great, couldn't fault anything – How would you describe our performance overall?

No – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Ross – 27 Apr 18 – Add public reply

Fantastic service. Lads are all sound. Sent a lot of friends and customers to we fix alloys and they are all over the moon with the work the lads do. Wouldn't go anywhere else. 5 star service every time. Keep up the good work lads. – How would you describe our performance overall?

Definitely. Ferrari courtesy car wouldn't go amiss. On a serious note I can't see how they would improve what they are already doing. – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Barry Gallagher ABRA mot centre. – 19 Apr 18 – Add public reply

Really pleased with the job done on our alloy wheels - they look brand new . Will use again if alloys need repairing – How would you describe our performance overall?

No – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
9/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Lorraine – 04 Apr 18 – Add public reply

Second to none. Great team, great job, great value. – How would you describe our performance overall?

No – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Geoff Hicks – 29 Mar 18 – Add public reply

Excellent and very personable service. – How would you describe our performance overall?

Nothing. – Is there anything we could improve on?

9/10 – How satisfied are you with our service?
9/10 – How easy are we to deal with?
9/10 – How would you rate our communication with you?

Mike Withey – 29 Mar 18 – Add public reply

Another terrific job on my diamond cut alloys (rear two this time) by Chris and his team. If you're looking for the best alloy refurbishment/repair you've found the right place. Highly recommended. – How would you describe our performance overall?

No – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Doug Oliver – 24 Mar 18 – Add public reply

Quality of finish is great. Easy people to deal with and very helpful. What more do you want? Highly recommend! – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Paul Harrison – 21 Mar 18 – Add public reply

Terrific – How would you describe our performance overall?

No – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Ed McKay – 21 Mar 18 – Add public reply

Brilliant! I have had in excess of 10 wheels refurbished by We Fix Alloys. Every one of those wheels was returned to me in fantastic condition, better than the manufacturer could present by far – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Adrian Rhodes – 14 Mar 18 – Add public reply

Excellent. My alloys look like new. Great service again. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

SDC – 10 Mar 18 – Add public reply

Very helpful excellent quality work – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Mike richards – 09 Mar 18 – Add public reply

Great service, everything explained and all questions answered. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Dannie Henderson – 07 Mar 18 – Add public reply

excellent. & very helpful – How would you describe our performance overall?

A bit difficult to find. – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Mr Hall – 02 Mar 18 – Add public reply

Fantastic - alloys look great. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Craig Redpath – 01 Mar 18 – Add public reply

Outstanding as always – How would you describe our performance overall?

No – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Daz n leanne – 23 Feb 18 – Add public reply

Great service, great results, I would definitely recommend . Don’t go any where else!!!! – How would you describe our performance overall?

No – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Graeme Taylor – 17 Feb 18 – Add public reply

Excellent friendly service , great communication and very competitively priced. They took me through the complete process involved and gave me all the options . The final finish on my 19 “ Mondeo alloys we’re exemplary, heads are turning already. Have recommended to a neighbour after their comment and interest. Well done We Fix Alloys , will use again. – How would you describe our performance overall?

Website could be improved, the pricing structure is difficult to attain the finish and price due to their coding and cataloging. Needs to be more user friendly, it does not do them the justice they deserve for the workmanship they produce. – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Krzysztof – 16 Feb 18 – Add public reply

Excellent job done on my 22"alloys well pleased with the end results – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Sean O'Neill – 15 Feb 18 – Add public reply

The final product is second to none, and the price competitive. – How would you describe our performance overall?

Sometimes I feel the communication with customers could be better. For example when I booked the work I wasn't sure when the work would be complete or exactly how much it was going to cost. I am a regular customer and rate them highly, but new customers could be discouraged. – Is there anything we could improve on?

9/10 – How satisfied are you with our service?
9/10 – How easy are we to deal with?
7/10 – How would you rate our communication with you?

Mike Emens – 14 Feb 18 – Add public reply

Great Job, and very accomodating – How would you describe our performance overall?

Bigger sign, better directions - I did nearly get lost! – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Louise Flintoft – 12 Feb 18 – Add public reply

Very good job. Accommodating as I needed the work done quickly – How would you describe our performance overall?

9/10 – How satisfied are you with our service?
9/10 – How easy are we to deal with?
9/10 – How would you rate our communication with you?

James – 06 Feb 18 – Add public reply

Chis and his team not only did a superb job on my Diamond Cut front alloys - he first had to undo the botched up work that another local alloy wheel fixer had carried out. I'm going back to Chris to get the rear wheels 'put right' very soon. I would recommend Chris and his team at 'We Fix Alloys' to anybody and have already done so. If your looking for a first class job on your alloys accompanied by excellent service - look no further. – How would you describe our performance overall?

Nothing that I can think of. Unless erect a wind break between the river and the workshop entrance. (Only kidding. I'm beginning to feel the cold more and more - must be me age !). – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Doug Oliver – 02 Feb 18 – Add public reply

First class service,excellent job,quick turnaround and great customer service,even got a lift to the nearest Metro station – How would you describe our performance overall?

No – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Jason – 02 Feb 18 – Add public reply

Really impresses. Made a lovely job of refurbishing the alloys on my wife’s Mini Cooper. Looks like a new car ! Excellent service, thanks. – How would you describe our performance overall?

No issues whatsoever. – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Adrian – 02 Feb 18 – Add public reply

Really friendly and helpful. I booked my car in to have wheels refurbished. Went off to do some shopping. Work was finished at the time promised. Not as difficult to find as some reviewers made out. Satnav took me straight there. Just past pedestrian Tyne Tunnel. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Helen – 01 Feb 18 – Add public reply

Good job at a fair price. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Paul Routledge – 31 Jan 18 – Add public reply

Brilliant – How would you describe our performance overall?

Probably your location as my mrs nearly got lost – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Mark Bowman – 30 Jan 18 – Add public reply

Spot on ! Just had alloys coated gloss black and they even went to the bother of blacking out the lead weights, how many places would do that ? I would not hesitate to recommend "We Fix Alloys" to anyone requiring work done on their alloys. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Malcolm Carr – 24 Jan 18 – Add public reply

9/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Freddie – 23 Dec 17 – Add public reply

Wheels look like new and thanks for recommending a very competetive tyre supplier . – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Tonyo – 20 Dec 17 – Add public reply

Delivered exactly what was promised in an agreed timescale. The staff were knowledgable explained the processes with a smile on their faces. Well done Chris and the team. – How would you describe our performance overall?

Not with regard to product and service but clearer directions to the unit when on the industrial estate would be helpful. – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Geoff Hicks – 06 Dec 17 – Add public reply

Two Words great service, thank you – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

G.Howard – 15 Nov 17 – Add public reply

Excellent service, excellent job, excellent price! – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Peter Ellis – 30 Oct 17 – Add public reply

Fast, efficient and to a high standard. – How would you describe our performance overall?

Another sign after entry to the estate. Little hard to find until your right next to it. – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Kris Waterson – 20 Oct 17 – Add public reply

Great service, very quick and a good price. Would definitely use again. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Matthew Forrest – 16 Oct 17 – Add public reply

Brilliant staff and brilliant workmanship. Wheels look amazing and solved the problem. I have no hesitation in recommending this company to anyone. Thank you – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Lesley-Ann – 15 Oct 17 – Add public reply

Great service very friendly guys workmanship second to non I got 3 alloys done 1 was pretty bad couldn't tell the difference when completed refurb.would deffo recommend. – How would you describe our performance overall?

Bigger sign outside property – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Martin Spooner – 13 Oct 17 – Add public reply

Absolutely fantastic service; I won't take car anywhere else ever again. Chris and his team are simply outstanding. Great to find that garage that still believes in achieving outstanding customer service, unbelievable value for money and a friendly knowledgeable service. Chris re-diagnosed a minor buckled wheel to an issue that could be solved by the addition of the correct weight. So from BMW quoting me £785 for a new alloy, to Chris quoting me (over the phone, prior to wheel inspection)£50 to repair the buckle, to £15 in the garage for the actual repair. This included one of his lads dropping me off at work, road test and labour! The minute you speak to Chris you know he's honest and has a great depth of knowledge regarding alloy wheels. There is literally nothing he doesn't know! You would be a fool to go anywhere else. Chris also quoted my friend only £240 for all 4 of his Lexus alloys! You will see the work he does in the garage and can't fail to be impressed. A real diamond garage. Thanks to Chris and his team! Simply outstanding. – How would you describe our performance overall?

Nothing – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Dave Coates – 13 Oct 17 – Add public reply

Absolutely fantastic service; I won't take car anywhere else ever again. Chris and his team are simply outstanding. Great to find that garage that still believes in achieving outstanding customer service, unbelievable value for money and a friendly knowledgeable service. Chris re-diagnosed a minor buckled wheel to an issue that could be solved by the addition of the correct weight. So from BMW quoting me £785 for a new alloy, to Chris quoting me (over the phone, prior to wheel inspection)£50 to repair the buckle, to £15 in the garage for the actual repair. This included one of his lads dropping me off at work, road test and labour! The minute you speak to Chris you know he's honest and has a great depth of knowledge regarding alloy wheels. There is literally nothing he doesn't know! You would be a fool to go anywhere else. Chris also quoted my friend only £240 for all 4 of his Lexus alloys! You will see the work he does in the garage and can't fail to be impressed. A real diamond garage. Thanks to Chris and his team! Simply outstanding. – How would you describe our performance overall?

Nothing – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Dave Coates – 13 Oct 17 – Add public reply

Excellent – How would you describe our performance overall?

Couldn’t improve an already great service – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Les scott – 03 Oct 17 – Add public reply

Very good service good job pleased with the result and no hassles would recommend this service to friends – How would you describe our performance overall?

No easy to book and hassle free – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Mark – 01 Oct 17 – Add public reply

Was very pleased with the service I received from start to finish would highly recommend – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Faye Mckenzie – 29 Sep 17 – Add public reply

Brilliant Chris really helpful I love my new alloys – How would you describe our performance overall?

No – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Laura Johnson – 13 Sep 17 – Add public reply

Consistently Excellent – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Mike Emens – 11 Sep 17 – Add public reply

Top quality job, wheels were looking very old and in need of refurb, They look brand new now!!! Excellent work by the team. – How would you describe our performance overall?

The signage to the workshop could be better. – Is there anything we could improve on?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Mic Ramm – 04 Sep 17 – Add public reply

Excellent over all service The guys are really helpful and friendly. They offered help and advice on where to buy my tyres and what they'd need to do to fix my alloys. They completed the work on time and did an amazing job. I'm really pleased with the results! I'd recommend We Fix Alloys to anyone that needs their alloys refurbed. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Claire – 01 Sep 17 – Add public reply

Fantastic, friendly staff and repair done quicker than expected – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
9/10 – How would you rate our communication with you?

Phil – 25 Aug 17 – Add public reply

Amazing group of lads. Chris the owner is a very affable person and a true car enthusiast. He provides the best service for very reasonable prices. Shall definitely be returning with any more work I need to do soon. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
10/10 – How would you rate our communication with you?

Khurum Hakeem – 23 Aug 17 – Add public reply

Very quick and well dealt with on the day. – How would you describe our performance overall?

10/10 – How satisfied are you with our service?
10/10 – How easy are we to deal with?
8/10 – How would you rate our communication with you?

Richard Chadwick – 22 Aug 17 – Add public reply

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