A friendly, professional, pleasant experience. – How would you describe our performance overall?

Ha-ha, your appointment book is a bit topsy turvy. An assistant spent a while looking for an entry of my appointment without success. Other than that 10/10. Cheers. – Is there anything we could improve on?

• 10/10 – How satisfied are you with our service?
• 10/10 – How easy are we to deal with?
• 10/10 – How would you rate our communication with you?